Frequently Asked Questions & Store Policies

We want your shopping experience at Linda May Closet to feel simple, transparent, and stress-free. Below you'll find answers to common questions about our products, crafting process, and store policies.

1. Handcrafting & Quality

Where are your items made? 

All of our accessories are handcrafted right here in Virginia with a focus on quality, comfort, and effortless style.

Are your items mass-produced?

No. Every item is made by hand in small batches or curated individually. Because of this small-batch nature, each piece receives personal attention to detail, making your item unique and crafted to last.

2. Orders & Buying Guidance

How do I make sure I’m choosing the right size or fit?

We believe shopping should be stress-free! If you ever have a question about materials, sizing, styling, or fit before buying, please reach out to us. We’re always happy to provide personalized guidance so you can feel completely confident before placing your order.

Can I modify or cancel my order after it’s placed?

Because we process and prepare small-batch items quickly, please contact us immediately after ordering if you need to request a change. Once an order has entered production or shipping, modifications may no longer be possible.

3. Returns & Exchanges Policy

What is your return and exchange policy?

Because all of our items are handmade in small batches or curated vintage, we are unable to accept returns or exchanges at this time. All sales are final.

What should I do before placing an order? 

We strongly encourage all customers to double-check product details, measurements, and descriptions before checkout. If you have any questions at all about an item, please reach out to us prior to purchasing—we're more than happy to help you find the perfect match!

What if my order arrives damaged or incorrect?

Your satisfaction matters to us! If there is an issue with your order upon arrival (such as a damaged item or receiving the wrong item), please contact us within 5 business days of delivery with photos of the issue, and our team will work with you to make it right.

4. Dedicated Support

How can I contact customer service? 

We are here for you before, during, and after your purchase. Whether you need help choosing an accessory or tracking an order, feel free to reach out via our [Contact Us] page or send us an email at [Your Email Address]. We aim to respond to all inquiries within 24–48 hours.